RETURNS

If you have a problem with your order, please fill out the form below with as much information as possible.

We only accept returns or exchanges on Replacement Laces within 30 days of the date you received your laces. To be eligible for return, laces must be new, have no signs of wear, and in the original packaging.

We do not accept returns on Sale items, socks or clothing, or any custom items.

Returns Accepted

No Returns Accepted

  • Replacement Laces bearing no signs of wear and in the original packaging

  • Bulk custom items or any non-lace product. 

  • Laces that are either damaged or missing their packaging

  • Replacement Laces ordered over 30 days ago, even bearing no signs of wear and in the original packaging


You are responsible for shipping the laces back to us. Once the laces have been received, a refund will be processed if applicable. Shipping fees associated with your order will not be refunded.

Thank you,

Laced Up Laces